Examples of Good Practices

PorTalento - Inserta

FSC Inserta, ONCE Foundation’s entity, expert in labour mediation services for PwD, developed Portalento.es, a platform co-financed by the ONCE Foundation and the European Social Fund that coordinates job offers from over 4,000 collaborating companies and assists over 190,000 job-seekers registered in their database.

Equipped with the latest technological innovations, the employment platform is at the forefront of labour mediation and allows their users to directly interact with FSC Inserta’s experts in order to get updated on the broad training offer and job opportunities available. The platform also gives the companies the possibility to manage their job offers in real time and access the information of all candidates meeting the requested profiles.

But the distinguishing element of Portalento.es is the fact that it combines the potential of new technologies with human involvement, thus setting a new paradigm in labour inclusion.

Portalento.es is much more than a website, much more than a tool; it is an open fully inclusive meeting place for job-seekers with a disability, companies offering jobs, public administrations or interested persons; open 24 hours a day, 365 days a year.

“A thousand reasons” campaign. Together with the new Portalento.es, the ONCE Foundation launched the campaign “A thousand reasons” with a double objective: on the one hand, to inform and encourage PwD, including entrepreneurs, to use the website services such as guidance, training and support to increase their options to get a quality job, and on the other, to try to raise awareness of employers and business owners.

As the campaign states: “for many PwD the day couldn’t start any better”, because every day more persons with a disability find a job thanks to the ONCE Foundation through Portalento.es. The campaign also consists of a free mobile application (‘Despertador Por Mil Razones’- ‘A Thousand Reasons Alarm Clock’, available on the Apple Store and Google Play) so that users can post morning tweets saying one of the ‘thousands of reasons’ why getting up every morning is so good, using the hashtag #razonesparalevantarse (‘reasons to get up’).

Mediation services for more than 50,000 job offers. Since its creation in 2009, FSC Inserta has processed over 50,000 job offers for PwD, and it has also provided its registered job-seekers with over 3,000 courses and workshops where about 30,000 students with a disability have been trained. A training and work mediation activity is absolutely free for its beneficiaries thanks to the financing by the ONCE Foundation and the European Social Fund.

Duoday – GTB Flanders

What is DUOday? The concept is simple: DUOday is a DO-day for jobseekers with an occupational limitation. On that day they form a DUO with an employee within a company or organisation. This duo-job for one day gives both of them a real opportunity. Employee and employer get to know the skills, commitment and possibilities of jobseekers with an occupational limitation. The jobseeker has a chance to show his or her talents, and can test his or her perception of a certain job against reality.

Why? Even today, jobseekers with an occupational limitation do not yet have the same chances in the employment market. This is proven by, among others, the employment rate. It is 50% lower than the employment rate of the total active Belgian population: approximately 35% compared to 70%, with minimal differences between the regions. Great progress can still be made. In the Scandinavian countries the employment rate of people with a limitation even surpasses 70%. Thanks to an approachable campaign such as DUOday we can build bridges between employers, people with an occupational limitation and service providers. DUOday is an action providing a win-win situation for all parties involved.

Evolution. DUOday was first organised in Flanders in 2011. In 2013 this was extended to Wallonia. From 2015 it is a Belgian DUOday with partnerships in Flanders, Wallonia, the German-speaking community and the Brussels-Capital Region.

Success? On Duoday 2018, 477 businesses all over Belgium took part. 42 % of participating businesses learned about GTB or other specialized partner organisations. 60% of the businesses took part for the first time and 92% of the businesses wish to continue this partnership in the future. 31% of the businesses planned a next step after DUOday. In May 2019, DUOday will celebrate its 10th edition.[1]

DUOday in Europe. DUOday doesn’t only take place in Belgium. In 2019, DUOday will take place in 11 European countries: Belgium, Ireland, Scotland, Luxemburg, France, Germany, Hungary, Finland,Sweden, Portugal, Greece.[2]

DUOday Belgium – Job Shadow with the President of the Flemish Parliament:

On 26 april 2018, VDAB organised the 9th edition of DUOday. Blogger, Hilko Peters had the honour to shadow the president of the Flemish Parliament, Jan Peumans. “I was lucky be Jan Peumans’ assistant for one day” she writes in her blog. On top of that, she conducted a 2-hour long interview with the President. Read the interview with the President here (in Dutch)http://community.dewereldmorgen.be/blog/methusalem/2018/06/06/vlaams-parlementsvoorzitter-jan-peumans-in-duo-een-persoonlijk-gesprek

Ireland - Me and my shadow: all in a day's work experience:

Austin Lynch was involved in a job shadow day. He shadowed the minister for social protection Joan Burton. “It was very good. I had to get up very early and go to the dáil, and there were cameras everywhere,” he says. “Minister Burton introduced me to everyone as we went into the dáil. Then, we went to a recycling centre inTallaght and back to the dáil for lunch. I really enjoyed it. I’ll never forget the day.”

Joan Burton about job shadow: “it raised the expectations of job coaches, employers and employees. People with disabilities also have a lot of ability. Voluntary organisations, employability services and job coaches can help them get work placements, and the supports are there to help employers.” Read more: https://bit.ly/2GKOOFs

Ripples in the Water – Work and Inclusion

Who? Work & Inclusion (W&I) is an association in the Confederation of Norwegian Enterprise (NHO), the main business organisation in Norway with 26,000 member companies. W&I have 100 member companies all over the country which base their services on individual coaching towards ordinary employment through providing qualifications, job training, protected work and Supported Employment. They provide services to approximately 35,000 disadvantaged people annually.

What? RIW is a methodology for cooperation between NHO member companies and W&I service providers. It aims to increase the level of employment for PwD or disadvantages based on the understanding that the vast majority of people both want and are able to work. With reference to their CSR strategy, NHO companies need manpower and want to be successful in integrating employees with a disability.

Success? An evaluation from December 2017 shows that RIW helps NHO’s members recruit the right person for the right job. The NHO company gets in touch with a service provider, who after an assessment of the company’s needs, consider whether they have suitable candidates for the position in question. The service provider may also provide training and coaching to prepare the candidate to become employable. In addition, they provide follow-up support in the workplace, including coaching after the candidate has been permanently employed. The evaluation further shows that 57% of the NHO companies would not have recruited without RIW. 84% trust that the service providers propose relevant candidates and 77% agrees that the actual candidate matched the needs of the company. Two out of three find it safe to recruit through RIW.

CDI ISI CURRICULUM - Centre de Réadaptation du Mulhouse, France

Who? Centre de Réadaptation du Mulhouse (CRM) offers different training programmes adapted to PwD. A person-centred approach is at the core of their services promoting dignity and citizenship with respect for the choices and needs of each service users. Through its services, CRM promotes the development of people’s capabilities, full participation in society and employment inclusion. CRM supports the users’ autonomy as well as physical, mental, and moral wellbeing.

What? CDI ISI Curriculum, is a two-year IT development training programme for people with a disability. The aim of the programme is to prepare students for the level required in order to enter the IT engineering training courses provided in most of the big companies in the sector. While companies have to recruit PwD to respond to their legal obligations, they often fail to find good profiles matching their demands.

Partnership and success. The problem in the past was that only a small part of CRM’s students was able to follow an IT engineer training course without preparation. To increase the number of potential students, it was decided to organize a special curriculum in partnership with four companies in the IT sector to enable people to reach the level required to enter the engineer training programme. This resulted in the CDI ISI Curriculum programme. At the end of the two-year training provided at CRM’s centre in Mulhouse, the students obtain an IT engineering diploma (ISI) which allows them to sign an apprenticeship contract. Out of the 11 students who followed the curricula-programme in its initial year, 7 signed an apprenticeship contract with a company for engineering training afterwards.


[1]https://www.facebook.com/DUOday/photos/a.417708204912879/2260707067279641/?type=3&theater

[2]Information extracted from folder https://www.duoday.be/files/flyer/A4_flyer_2019_EN.pdf