Person Centred Approach

EPR states

Person-centredness is an approach that ensures that the patient/client is at the centre of care delivery. It underpins all service delivery processes of EPR member organisations. The smooth implementation of this principle across all services supports quality services, continuum of care and achievement of the client’s objectives.

According to the EQUASS system:

Social service providers provide services are driven by the needs, expectations and capacity of persons served. Services delivered take into account the physical and social environment of the persons served. These services aim to improve the quality of life of the persons served. Social service providers respect the individuals' contribution by involving the persons served in self-assessment, planning, service delivery, feedback and evaluation.